Effective date: June 12, 2019
Goodping LTD ("us", "we", or "our") operates the https://www.goodping.com/ website (hereinafter referred to as the "Service").
This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.
Service is the https://www.goodping.com/ website operated by Goodping LTD
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies are small files stored on your device (computer or mobile device).
Data Processors (or Service Providers)
Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.
We may use the services of various Service Providers in order to process your data more effectively.
Data Subject (or User)
Data Subject is any living individual who is using our Service and is the subject of Personal Data.
Information Collection and Use
GoodPing LTD ollect several different types of information for various purposes to provide and improve our Service to you. We endeavours to take all actions necessary to ensure that all data we obtain, process and store is accurate, relevant and adequate in relation to the reason in which we asked for that information. We should not hold excessive or irrelevant data on any individuals, and we will not process any personal data for a purpose unrelated to the purpose in which the relevant individual has consented to the processing of their data.
Types of Data Collected
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number (optional)
- Address, State, Province, ZIP/Postal code, City
- Usage Data
- Cookies (optional)
- Credit Card information "Processed by third party payment processor"
- Identity and address verification documents "Collecting in certain cases only"
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.
We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
We may use and store information about your location if you give us permission to do so ("Location Data"). We use this data to provide features of our Service, to improve and customise our Service. You can enable or disable location services when you use our Service at any time by way of your device settings.
Tracking & Cookies Data
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
- Session Cookies. We use Session Cookies to operate our Service.
- Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
- Security Cookies. We use Security Cookies for security purposes.
Use of Data
Goodping LTD uses the collected data for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our Service
- To detect, prevent and address technical issues
- To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
- To obtain fraud & risk scoring data about you from third parties, namely fraudlabspro.
Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)
Goodping LTD may process your Personal Data because:
- We need to make an account for you
- You have given us permission to do so
- The processing is in our legitimate interests and it is not overridden by your rights
- For payment processing purposes
- To comply with the law
GoodPing may be required to share your personal data with carefully selected third-parties for the identified processing purposes. These third parties may include:
- IT or system administration services providers
- Professionals providing banking, legal, accounting, consultancy and/or insurance services
- Government regulators based in the United Kingdom and other relevant jurisdictions
- HM Revenue & Customs
- Any existing or future third parties to which GoodPing may sell, transfer or merge aspects of our business or assets
All third parties to which we transfer data are required to respect your personal data, keep it secure and process it only for the specified purposes for which it has been collected. Third parties will only ever receive or process your data with our explicit permission.
Retention of Data
Goodping LTD will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.
|Who is using my data?||GoodPing LTD|
|What is my data being used for?||GoodPing LTD stores and processes data to help us maintain your account, process and store transaction details, offer customer support, send system updates and send offer details.|
|What will happen to my data?||GoodPing LTD may use your data to send you information, updates and offers we think you’ll be interested in.|
|What data will be kept and stored?||GoodPing LTD stores registration details, transaction details, usage information and any information about your web preferences on our website.|
|What data will be shared with others?||We only share your data with regulators or government bodies if requested.|
|How long will my data be kept for?||GoodPing LTD will store your data for a period that is necessary for the purposes for which it is being processed. After this period, your account will be deleted. You can request your account to be delete at any time.|
|Who will be able to access my data?||GoodPing LTD will never sell or share your data to any third-party, unless you grant us your explicit permission to do so.|
|How will my data be kept and made secure?||GoodPing LTD stores your data on secure servers that are based in the UK. Data is processed in the UK, and we use standard industry security protocols.|
Transfer of Data
Your information, including Personal Data, may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to United Kingdom and process it there.
Disclosure of Data
Under certain circumstances, Goodping LTD may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Goodping LTD may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Goodping LTD
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Security of Data
GoodPing LTD takes data security extremely seriously, and we place the rights of the individual and regulatory adherence at the heart of everything we do as a company. We deploys encryption to secure and protect data that is stored on devices from unlawful processing or unauthorised access. Encryption is also used to protect information that is in transit. We carry out regular system audits to monitor and ensure ongoing compliance with this data security policy and all regulatory requirements as outlined under GDPR. Submission of data to any relevant third-party, that data must be made secure in accordance with company policy and any relevant third-party data protection protocols.
Our Policy on "Do Not Track" Signals under the California Online Protection Act (CalOPPA)
We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
Your Data Protection Rights under the General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Goodping LTD aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.
If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly from your Goodping account. If you are unable to perform these actions yourself, please contact us to assist you.
The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
The right to object. You have the right to object to our processing of your Personal Data.
The right of restriction. You have the right to request that we restrict the processing of your personal information.
The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
The right to withdraw consent. You also have the right to withdraw your consent at any time where Goodping LTD relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority.
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.
OR, You can opt-out of Google Analytics by visit our cookies policy page here and choose "No" under Google Analytics Cookie preference.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
Intercom is an American software company that produces a messaging platform which allows businesses to communicate with prospective and existing customers within their app, on their website, through social media, or via email. Intercom shows you who is using your product or website and makes it easy to personally communicate with them through targeted content, behavior-driven email, in-app, and web messages.
For more information on the privacy practices of Intercom, please visit the Intercom Privacy web page: https://www.intercom.com/terms-and-policies#privacy.
CDN & DNS
CloudFlare provides content delivery network services, DDoS mitigation, Internet security and distributed domain name server services. Cloudflare's services sit between the visitor and the Cloudflare user's hosting provider, acting as a reverse proxy for websites.
For more information on the privacy practices of CloudFlare, please visit the CloudFlare privacy web page: https://www.cloudflare.com/privacypolicy/.
We provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).
The payment processors we work with are:
Links to Other Sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Service does not address anyone under the age of 13 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
If you are not happy with how your personal data has been processed, you should contact us in the first instance. If you think we are unable to satisfy your concerns, you have the right to apply to the Information Commissioner’s Office for a resolution.
You can contact the Information Commissioner’s Office at the following address:
- Information Commissioner’s Office
- Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
- Website: www.ico.org.uk
Have any question? Send email